What to Do When Outlook Constantly Requests a Password

What to Do When Outlook Constantly Requests a Password

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When Outlook asks for your password over and over again, it is doubtful that it is scanning for new mail and is instead stuck in a password request loop. There are a variety of steps you can take to avoid this from happening in the future and to permanently store your password in Microsoft Outlook.

  • Why Outlook keeps requesting my password?
  • What can I do to prevent Outlook from requesting my password in the future?

Why Outlook keeps requesting my password?

There are a variety of plausible causes for this phenomenon:

  • Despite the fact that Outlook correctly recognizes the password, it is not set up to remember it.
  • This means that the password you use for your email account is different from the one you use for Outlook.
  • In this case, the password that was previously kept in Outlook has become corrupt; the program is out of date and has issues; and security apps are interfering with Outlook’s normal performance.

What can I do to prevent Outlook from requesting my password in the future?

Following that, proceed with the steps indicated below, in the order in which they are listed (from most probable to least likely):

  1. When prompted for a password, select Cancel. This is the most straightforward and practical option that has proven beneficial for some people.
  2. Restart the computer after it has been shut down. While this is not the fastest remedy, it is one of the simplest to try, and restarting the computer on a regular basis has been shown to address perplexing problems such as the one described above.

You can then reopen Outlook from the beginning after restarting your computer to clear off any background activities that may have been creating the problem.

  1. In the Outlook settings, uncheck the Always prompt for logon credentials option to allow Outlook to remember your password.
  2. Change the password that Outlook uses to log into your email account. Because it honestly does not know what your email password is, if you changed your email password but did not update it in Outlook, the program will request the password.
  3. With Outlook closed, use Credential Manager and delete all Outlook/MS Office passwords that have been saved. First, pick Windows Credentials from the left-hand navigation pane, and then click Remove next to the credentials you desire to remove. Your email password will be requested once more the next time you open Outlook, although it is recommended that you remember your password by now.

While using Outlook, log out of the Microsoft Office account with which you are currently logged in. Due to the possibility that this is not the same email address that was used to create the password problem, this may not be effective for everyone.

  1. To sign out, go to File > Office Account > Sign out from the menu bar. Once you’ve done that, close Outlook and reopen it, logging in through the same interface.
  2. Install the most recent version of Outlook on your computer. It’s possible that a bug is to fault in this instance, and the most recent version may fix the problem.
  3. Install any Windows updates that are required. It is possible that some of these will have an impact on Outlook. After that, you should restart your computer.
  4. Disable any and all security software installed on your computer, including firewalls and antivirus software. The fact that Outlook no longer requests the email password as a result of this indicates that there is a security rule or software conflict at work, which you can look into more thoroughly later.
  5. To avoid the installation of add-ins, start Outlook in safe mode before proceeding. This is a long shot, as taking this step will only serve to emphasize the improbability that an add-in will be installed. The procedure is straightforward and will provide some direction if you are still stuck in a password loop after following the instructions.
  6. Resolve a sluggish internet connection that you are experiencing. You may be receiving the password prompt if you have been experiencing intermittent service. This may be due to an interruption in communication with the email server.If you’re connected via wireless, the quickest and most straightforward method of increasing Wi-Fi signal strength is to move closer to the router.
  7. Select File > Account Settings > Manage Profiles > Show Profiles > Add to add a new Outlook profile to your computer’s hard drive. As a result, you will be able to start over with your email account, presumably without encountering the password problem.
  8. Create a brand-new user profile using your information. For example, on Windows 11, go to Settings > Accounts > Family & other users > Add account and follow the on-screen instructions.

Some customers have stated that creating a new user account has helped them to resolve the password prompt issue. Neither Outlook nor your current user account will be removed from your computer as a result of this procedure.