How to handle stranded inventory on Amazon

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Stranded inventory refers to stock that is sitting in Amazon’s Fulfillment Centers but is not available for sale. This is a common challenge faced by sellers on Amazon’s Marketplace and can arise due to a variety of reasons, including listing issues, compliance problems, or account health metrics. Addressing stranded inventory promptly is crucial because it can lead to lost sales, increased storage fees, and a negative impact on your account health.

In this comprehensive guide, we will explore the causes of stranded inventory, how to identify and assess it, strategies to resolve the issue, best practices to avoid it in the future, and introduce relevant tools and features provided by Amazon.

Chapter 1: Causes of Stranded Inventory

Understanding the underlying causes of stranded inventory will help you address the issue effectively. The most common reasons include:

Listing Issues

  • Inactive Listings: If your product listings are inactive due to various reasons (e.g., you have not listed your item correctly, or the product becomes out of compliance), your inventory will be stranded.
  • Missing Information: Listings may become stranded if key information such as titles, descriptions, or bullet points are missing or incorrect.
  • Suppressed Listings: Amazon sometimes suppresses listings that do not meet certain criteria, such as lack of images or poor SEO.

 Policy Violations

  • Intellectual Property Issues: If your product is flagged for copyright or trademark issues, it can lead to the automatic removal of your inventory.
  • Restricted Categories: Selling items in a restricted category without proper approval can lead to stranded inventory.

Inventory Management Issues

  • Overstocking: Ordering too much inventory without ensuring that it is sellable can lead to stranded inventory if demand is low.
  • Returns and Rejections: If items are returned or rejected by Amazon for any reason (e.g., refused shipments), they may end up stranded.

Compliance Issues

  • Labeling and Packaging Errors: Products that do not meet Amazon’s labeling and packaging standards can become stranded at the Fulfillment Centers.
  • Approval for Selling Certain Products: Some products require Amazon seller approval; if not acquired, the inventory will become stranded.

Chapter 2: Identifying Stranded Inventory

 Utilizing the Seller Central Dashboard

To see if you have stranded inventory, log into your Amazon Seller Central account and:

  1. Navigate to the Inventory tab.
  2. Click on Manage Inventory.
  3. Filter your inventory by Stranded Inventory. This will provide you with a list of products that are currently stranded along with their reasons.

 Analyzing Stranded Inventory Reports

Amazon provides a stranded inventory report that offers insights into why each item is stranded, along with recommendations for resolving the issues:

  1. Go to the Reports section in your Seller Central account.
  2. Select Fulfillment.
  3. Find and download the Stranded Inventory Report.

This report will help you quickly identify the issues and prioritize which stranded items to address first.

Chapter 3: Resolving Stranded Inventory

Once you’ve identified the stranded inventory, you can take steps to resolve the situation. Here’s how to handle different types of stranded inventory:

 Updating Listings

For issues caused by inactive or suppressed listings, follow these steps:

  • Check Listing Status: Make sure your listings are active. Update and complete all information required for that specific category.
  • Correct Information: Ensure that all fields are filled properly, including titles, descriptions, bullet points, and include high-quality images.
  • SEO Optimization: Optimize product listings for SEO to improve visibility and increase chances of selling.

 Addressing Compliance and Policy Violations

  • Review Amazon Guidelines: If your product is flagged for compliance issues, review Amazon’s guidelines and ensure the product meets those standards.
  • Resolve Intellectual Property Issues: If an intellectual property infringement claim is made against your product, work with a legal advisor or the original brand owner to clear up the dispute.
  • Request Reinstatement: In some cases, you will need to submit a plan of action to Amazon explaining how you intend to resolve the issue and prevent it from happening again.

 Inventory Management Solutions

For issues related to overstocking and returns:

  • Analyze Sales Data: Analyze your sales history to forecast demand more accurately.
  • Implement FBA Inventory Tools: Use tools that assist with inventory management, such as restock limits and inventory performance dashboards.
  • Reduce Overstocking: Use promotions or discounts to move excess inventory quickly, preventing it from becoming stranded.

Handling Labeling and Packaging Errors

If the stranded inventory is due to labeling or packaging issues:

  • Check Labeling Requirements: Review Amazon’s labeling requirements specific to your product category and ensure compliance.
  • Relabel before Sending: For products that do not meet the labeling requirements, consider relabeling them yourself, or using Amazon’s services for relabeling.

Chapter 4: Avoiding Stranded Inventory in the Future

After addressing your current stranded inventory problems, developing strategies to prevent future occurrences is paramount. Here are several proactive strategies:

Regular Inventory Audits

Conduct regular audits of your inventory in Seller Central. This will help you identify any potential issues before they become problematic. Look for:

  • Inactive Listings: Check if any listings have become inactive or suppressed.
  • Inventory Levels: Regularly monitor your inventory levels to prevent overstocking.

 Optimize Product Listings

Invest time in continually refining your product listings. Regularly update your listing content, images, and keywords to keep them fresh. This will help ensure higher visibility and make the products more likely to sell.

 Educate Yourself on Policies

Stay up-to-date with Amazon’s policies and guidelines. Missing out on changes can lead to compliance issues and stranded inventory. Regularly check Amazon forums, updates, and webinars for sellers.

Leverage Technology and Tools

Consider using third-party tools to manage your inventory and analyze sales trends. Features such as demand forecasting and automated reporting can help you avoid potential pitfalls.

 Strengthen Supplier Relationships

Having reliable suppliers and clear communication can help manage inventory better. Setting clear expectations and quality standards reduces the chance of receiving defective or improperly labeled products.

Chapter 5: Leveraging Amazon Tools

Amazon provides a variety of tools designed to aid sellers in managing their listings and inventory:

Inventory Performance Index (IPI)

Monitor your IPI regularly, as it reflects your inventory management competency. A high IPI score means better visibility and fewer chances of facing inventory issues.

 FBA Inventory Age

Use the FBA Inventory Age report to keep tabs on how long your inventory has been in the warehouse. Products that are aging risk incurring long-term storage fees, and some might require planning on removal or sales promotions.

Removal Orders

If you find slow-selling items that are stranded, consider creating a removal order to have them sent back to you or disposed of. This helps clear storage space and contribute to your IPI score.

Handling stranded inventory on Amazon can seem daunting but is manageable with the right strategies. By understanding the root causes, closely monitoring your inventory, and proactively addressing issues, you can minimize the impact of stranded inventory on your Amazon business. By implementing best practices and leveraging Amazon’s tools, you can improve your overall performance and ensure a smooth selling experience. Taking these steps will not only help you in addressing current stranded inventory issues but will also create a more resilient, informed approach to your Amazon selling strategy in the long run.