HubSpot Introduces Predictive Email Scheduling Based on Engagement History

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HubSpot has introduced predictive email scheduling based on engagement history, leveraging AI to optimize send times for individual contacts. This feature analyzes past interactions to determine the most effective time to send emails, aiming to increase open and click-through rates.


 How Predictive Email Scheduling Works

HubSpot’s predictive scheduling considers several factors to determine the optimal send time:

  • Recipient’s Engagement History: Analyzes past interactions with HubSpot-sent emails.
  • Recipient’s Device: Considers whether the recipient uses mobile or desktop.
  • Time Zone: Accounts for the recipient’s local time zone.
  • Industry and Job Title: Incorporates demographic and professional information.

By evaluating these factors, HubSpot predicts the best time to send an email to each contact, thereby enhancing engagement (HubSpot Knowledge Base).


 Benefits of Predictive Email Scheduling

  • Increased Engagement: Sending emails at optimal times can lead to higher open and click-through rates.
  • Improved Deliverability: Timing emails appropriately can reduce the likelihood of them being marked as spam.
  • Enhanced Personalization: Tailoring send times based on individual behavior adds a layer of personalization to email campaigns.

 Implementing Predictive Scheduling in HubSpot

To utilize predictive email scheduling:

  1. Access the Email Editor: Navigate to the email creation section within HubSpot.
  2. Compose Your Email: Create your email content as usual.
  3. Schedule the Email: Instead of sending immediately, choose to schedule the email.
  4. Enable Predictive Scheduling: Select the option for HubSpot to determine the best send time based on recipient engagement history.

This feature is available in HubSpot’s Marketing Hub and can be accessed through the email scheduling interface (HubSpot Knowledge Base).


 Real-World Impact

While specific case studies detailing the impact of predictive email scheduling are limited, the general consensus is that optimizing send times based on recipient behavior leads to improved engagement metrics. Marketers have reported better open and click-through rates when leveraging HubSpot’s AI-powered send-time optimization (HubSpot Blog).


 Recommendations for Marketers

  • Leverage Predictive Scheduling: Utilize HubSpot’s AI-powered send-time optimization to enhance email engagement.
  • Monitor Engagement Metrics: Regularly review open and click-through rates to assess the effectiveness of your email campaigns.
  • Combine with Other Personalization Strategies: Integrate predictive scheduling with personalized content and segmentation for maximum impact.

How to Make the Most of HubSpot's Predictive Analytics

HubSpot’s predictive email scheduling, powered by AI and machine learning, has been instrumental in optimizing email marketing strategies. By analyzing individual engagement histories, it determines the optimal send times for each contact, leading to enhanced email performance. Several case studies highlight the effectiveness of this feature.


 Case Studies Demonstrating the Impact of Predictive Email Scheduling

1. Imagine Business Development

Imagine Business Development integrated HubSpot with Seventh Sense, an AI-driven send-time optimization tool. This integration analyzed their contacts’ engagement patterns to determine the best times to send emails. As a result, they observed:

  • A 100% increase in email conversions.
  • Doubling of open and click rates.
  • A 33% reduction in website bounce rates from email traffic.

The predictive scheduling allowed them to engage contacts more effectively, reducing email fatigue and improving overall campaign performance. (HubSpot)

2. Revulytics

Revulytics utilized HubSpot’s predictive email scheduling in conjunction with Seventh Sense to optimize their email outreach. By sending emails at personalized times based on individual engagement histories, they achieved:

  • A 10.8% increase in blog views.
  • A 38.4% rise in AMP (Accelerated Mobile Pages) views.
  • A 133% increase in new customer acquisition from email marketing efforts.
  • $252,190 in net new revenue generated from targeted email campaigns.

This approach demonstrated the significant impact of personalized email timing on engagement and revenue. (prismglobalmarketing.com)

3. DoorDash

DoorDash implemented HubSpot’s marketing automation and integrated CRM to scale personalized outreach across email, landing pages, and lead nurturing workflows. By shifting from 100% one-off campaigns to about 80% of emails existing within workflows, they enhanced their merchant acquisition strategy. This transition allowed for more targeted and timely communications, improving overall engagement and conversion rates. (HubSpot Blog)


 Key Takeaways

  • Enhanced Engagement: Personalized send times based on individual engagement histories lead to higher open and click rates.
  • Increased Conversions: Optimizing email timing can significantly boost conversion rates and revenue.
  • Reduced Unsubscribes: Tailored email delivery minimizes email fatigue and lowers unsubscribe rates.