{"id":17243,"date":"2025-10-28T16:41:36","date_gmt":"2025-10-28T16:41:36","guid":{"rendered":"https:\/\/lite14.net\/blog\/?p=17243"},"modified":"2025-10-28T16:41:36","modified_gmt":"2025-10-28T16:41:36","slug":"over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi","status":"publish","type":"post","link":"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/","title":{"rendered":"Over half of consumers report making purchases from marketing emails in the past year, confirming email\u2019s high ROI."},"content":{"rendered":"<p>s.<\/p>\n<hr \/>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#_What_the_Data_Shows\" >\u00a0What the Data Shows<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#_Why_This_Matters\" >\u00a0Why This Matters<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#1_Email_Is_Not_Just_Reach_%E2%80%94_It_Converts\" >1. Email Is Not Just Reach \u2014 It Converts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#2_High_ROI_Backed_by_Real_Actions\" >2. High ROI Backed by Real Actions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#3_Owned_vs_Paid_Reach\" >3. Owned vs Paid Reach<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#4_Behavior_Expectation_Shift\" >4. Behavior &amp; Expectation Shift<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#_Commentary_Insights\" >\u00a0Commentary &amp; Insights<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#_Implications_for_Marketers\" >\u00a0Implications for Marketers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#_Supporting_Data_Case_Highlights\" >\u00a0Supporting Data &amp; Case Highlights<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#_Case_Study_Example\" >\u00a0Case Study Example<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#_Expert_Comments_Insights\" >\u00a0Expert Comments &amp; Insights<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#_Why_This_Matters-2\" >\u00a0Why This Matters<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/lite14.net\/blog\/2025\/10\/28\/over-half-of-consumers-report-making-purchases-from-marketing-emails-in-the-past-year-confirming-emails-high-roi\/#_Actionable_Takeaways_for_Marketers\" >\u00a0Actionable Takeaways for Marketers<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"_What_the_Data_Shows\"><\/span>\u00a0What the Data Shows<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Several recent industry surveys and benchmarks support this assertion:<\/p>\n<ul>\n<li>According to a report from Campaign Monitor, <strong>52% of consumers<\/strong> have made a purchase directly from an email they received in the last 12 months. (<a title=\"2023 Consumer\" href=\"https:\/\/www.campaignmonitor.com\/wp-content\/uploads\/2024\/11\/Consumer_Trends_Index_2023_Final.pdf?utm_source=chatgpt.com\">Campaign Monitor<\/a>)<\/li>\n<li>Another source (Porch Group Media\/PGM Solutions) reports \u201c60% of consumers have completed a purchase after receiving a marketing message by email.\u201d (<a title=\"100+ Must-Know Email Marketing Statistics for 2025 | PGM Solutions\" href=\"https:\/\/porchgroupmedia.com\/blog\/email-marketing-stats-and-trends\/?utm_source=chatgpt.com\">porchgroupmedia.com<\/a>)<\/li>\n<li>And yet another (Omnisend) reports \u201cNearly 50% of consumers made a purchase directly from an email in the past year.\u201d (<a title=\"Email Marketing Statistics 2025: Key Insights\" href=\"https:\/\/www.omnisend.com\/blog\/email-marketing-statistics\/?utm_source=chatgpt.com\">Omnisend<\/a>)<\/li>\n<li>In terms of ROI: Multiple sources show that email marketing delivers on average <strong>$36\u2013$40<\/strong> in revenue for every $1 spent. (<a title=\"Email Marketing Statistics 2025: Key Insights\" href=\"https:\/\/www.omnisend.com\/blog\/email-marketing-statistics\/?utm_source=chatgpt.com\">Omnisend<\/a>)<\/li>\n<\/ul>\n<p>So the claim is well-supported: <strong>yes<\/strong>, more than half of consumers (in some studies ~52%-60%) report making a purchase because of a marketing email.<\/p>\n<hr \/>\n<h2><span class=\"ez-toc-section\" id=\"_Why_This_Matters\"><\/span>\u00a0Why This Matters<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_Email_Is_Not_Just_Reach_%E2%80%94_It_Converts\"><\/span>1. Email Is Not Just Reach \u2014 It Converts<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The fact that over half of recipients make a purchase demonstrates that email is more than a \u201ctouchpoint\u201d. It <em>directly drives sales<\/em>. For marketers, this means email is both a brand-awareness channel <em>and<\/em> a conversion channel.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_High_ROI_Backed_by_Real_Actions\"><\/span>2. High ROI Backed by Real Actions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>When consumers act\u2014purchasing after receiving an email\u2014it validates the high ROI numbers (e.g., $36 per dollar spent). If you were only getting opens or clicks without purchases, ROI would be lower; the fact of purchase confirms value.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Owned_vs_Paid_Reach\"><\/span>3. Owned vs Paid Reach<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Emails allow brands to engage an audience they own (subscribers) rather than renting reach (ads). When a large portion of those subscribers convert, it reinforces the strategic value of building and nurturing an email list.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Behavior_Expectation_Shift\"><\/span>4. Behavior &amp; Expectation Shift<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Consumers expect brands to communicate via email; they open emails, engage with them, and act on them. The \u201cover half\u201d metric means email remains relevant even amid social media, apps, SMS, etc.<\/p>\n<hr \/>\n<h2><span class=\"ez-toc-section\" id=\"_Commentary_Insights\"><\/span>\u00a0Commentary &amp; Insights<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>A comment from industry summary:<br \/>\n<blockquote><p>\u201cOver half of consumers (52 %) have made a purchase directly from an email \u2026 email remains comfortably the most influential and impactful marketing channel.\u201d (<a title=\"2023 Consumer\" href=\"https:\/\/www.campaignmonitor.com\/wp-content\/uploads\/2024\/11\/Consumer_Trends_Index_2023_Final.pdf?utm_source=chatgpt.com\">Campaign Monitor<\/a>)<br \/>\nThis emphasizes email\u2019s dominance.<\/p><\/blockquote>\n<\/li>\n<li>Another insight:<br \/>\n<blockquote><p>\u201cWhen marketed via email, consumers tend to spend 138 % more than shoppers that do not receive email offers.\u201d (<a title=\"100+ Must-Know Email Marketing Statistics for 2025 | PGM Solutions\" href=\"https:\/\/porchgroupmedia.com\/blog\/email-marketing-stats-and-trends\/?utm_source=chatgpt.com\">porchgroupmedia.com<\/a>)<br \/>\nThis suggests that not only do they buy, but they spend more.<\/p><\/blockquote>\n<\/li>\n<li>From ROI viewpoint:<br \/>\n<blockquote><p>\u201cEmail marketing generates between $36 and $40 for every dollar spent.\u201d (<a title=\"Email Marketing Statistics 2025: Key Insights\" href=\"https:\/\/www.omnisend.com\/blog\/email-marketing-statistics\/?utm_source=chatgpt.com\">Omnisend<\/a>)<br \/>\nThe purchase-rate data (over half) helps explain how that ROI is possible.<\/p><\/blockquote>\n<\/li>\n<\/ul>\n<p>However, it\u2019s worth noting commentary that while many consumers purchase, <strong>list quality<\/strong>, <strong>relevance<\/strong>, <strong>timing<\/strong>, and <strong>automation<\/strong> matter a lot. If you just blast generic emails, you may not hit that conversion proportion.<\/p>\n<hr \/>\n<h2><span class=\"ez-toc-section\" id=\"_Implications_for_Marketers\"><\/span>\u00a0Implications for Marketers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Given this data, marketers should pay attention to the following:<\/p>\n<ul>\n<li><strong>Focus on welcome, abandoned-cart, re-engagement flows<\/strong>: These often have higher conversion rates. Since many consumers respond to emails, processes that trigger exactly when someone is primed to buy matter.<\/li>\n<li><strong>Segment &amp; personalize<\/strong>: Since so many consumers are willing to buy via email, relevance increases the likelihood of purchase. Generic mass emails may reduce conversion or increase unsubscribes.<\/li>\n<li><strong>Optimize for mobile &amp; timing<\/strong>: With many opens happening on mobile, your design and CTA must work well on phones.<\/li>\n<li><strong>Track purchases from email (not just opens\/clicks)<\/strong>: To connect email\u2019s impact, measurement must go beyond opens and click-throughs to actual conversions and revenue.<\/li>\n<li><strong>Continue to invest in list growth &amp; list health<\/strong>: Because converting the email list turns into real purchases, ensuring your subscriber list is engaged matters.<\/li>\n<li><strong>Balance acquisition vs retention via email<\/strong>: Given the purchase behavior, email is valuable for repeat purchases or retention as much as first purchase.<\/li>\n<li>Here are detailed <strong>case studies and comments<\/strong> supporting the statistic that <em>over half of consumers report making purchases from marketing emails in the past year<\/em>, together with insights on why this matters and how marketers can act on it.<br \/>\n<hr \/>\n<h2><span class=\"ez-toc-section\" id=\"_Supporting_Data_Case_Highlights\"><\/span>\u00a0Supporting Data &amp; Case Highlights<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>According to Omnisend, \u201cNearly 50% of consumers made a purchase directly from an email in the past year.\u201d (<a title=\"Email Marketing Statistics 2025: Key Insights\" href=\"https:\/\/www.omnisend.com\/blog\/email-marketing-statistics\/?utm_source=chatgpt.com\">Omnisend<\/a>)<\/li>\n<li>In another survey, \u201c59% of consumers say they have made a purchase as a result of a marketing email.\u201d (<a title=\"Email Marketing Statistics 2025: 93+ Stats &amp; Insights [Expert Analysis] - Marketing LTB\" href=\"https:\/\/marketingltb.com\/blog\/statistics\/email-marketing-statistics\/?utm_source=chatgpt.com\">marketingltb.com<\/a>)<\/li>\n<li>A summary from SendX shows \u201c60% of consumers have made a purchase after receiving a marketing message by email.\u201d (<a title=\"100+ Email Marketing Stats: Why Email Reigns Supreme\" href=\"https:\/\/www.sendx.io\/blog\/email-marketing-statistics?utm_source=chatgpt.com\">SendX<\/a>)<\/li>\n<li>On ROI, sources such as EmailToolTester report average returns of about <strong>$36 for every $1 spent<\/strong> on email marketing (\u22483,500% ROI) in recent years. (<a title=\"Email marketing ROI: Average return on email marketing - EmailTooltester.com\" href=\"https:\/\/www.emailtooltester.com\/en\/blog\/email-marketing-roi\/?utm_source=chatgpt.com\">EmailTooltester.com<\/a>)<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"_Case_Study_Example\"><\/span>\u00a0Case Study Example<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>From the email ROI statistics: \u201cConsumers who purchase products through email spend 138% more than those that don\u2019t receive email offers.\u201d<\/li>\n<li>A business-case example: On Reddit, an e-commerce brand reported that after revamping their email flows they increased attributed email revenue significantly (from ~24% of revenue in 6 months) \u2014 showing how high-impact email can be. (<a title=\"eCom Case Study: $541K in 6 Months with Email Marketing\" href=\"https:\/\/www.reddit.com\/r\/Entrepreneur\/comments\/14t81mi?utm_source=chatgpt.com\">Reddit<\/a>)<\/li>\n<\/ul>\n<hr \/>\n<h2><span class=\"ez-toc-section\" id=\"_Expert_Comments_Insights\"><\/span>\u00a0Expert Comments &amp; Insights<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>One commentary:<br \/>\n<blockquote><p>\u201cNearly 50% of consumers made a purchase directly from an email campaign\u2026 confirming that email remains comfortably the most influential and impactful marketing channel.\u201d (<a title=\"Email Marketing Statistics 2025: Key Insights\" href=\"https:\/\/www.omnisend.com\/blog\/email-marketing-statistics\/?utm_source=chatgpt.com\">Omnisend<\/a>)<\/p><\/blockquote>\n<\/li>\n<li>Another:<br \/>\n<blockquote><p>\u201cThe average value for every $1 spent on email marketing was $36-$38, and in some industries even higher (&gt; $45).\u201d (<a title=\"Email marketing ROI: Average return on email marketing - EmailTooltester.com\" href=\"https:\/\/www.emailtooltester.com\/en\/blog\/email-marketing-roi\/?utm_source=chatgpt.com\">EmailTooltester.com<\/a>)<\/p><\/blockquote>\n<\/li>\n<li>On consumer behavior:<br \/>\n<blockquote><p>\u201cEmail marketing continues to influence purchasing decisions: 59% of consumers say email messages impact their purchase behavior.\u201d (<a title=\"The ROI of Email Marketing: A Complete Breakdown - Product London Design\" href=\"https:\/\/productlondondesign.com\/email-marketing-roi-breakdown\/?utm_source=chatgpt.com\">Product London Design<\/a>)<\/p><\/blockquote>\n<\/li>\n<\/ul>\n<p>These comments reinforce that email isn\u2019t just a \u201cnice to have\u201d channel\u2014it\u2019s a critical conversion engine.<\/p>\n<hr \/>\n<h2><span class=\"ez-toc-section\" id=\"_Why_This_Matters-2\"><\/span>\u00a0Why This Matters<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>High conversion potential<\/strong>: If over half of consumers are making purchases via email, then the channel is clearly capable of direct revenue\u2014not just awareness or engagement.<\/li>\n<li><strong>Superior ROI<\/strong>: The combination of high conversion and low cost (email is relatively inexpensive compared to many ad channels) means email often offers one of the best ROI figures among digital channels.<\/li>\n<li><strong>Strategic priority<\/strong>: Marketers should prioritize email as part of their mix\u2014not just as a \u201cnewsletter\u201d add-on but as a core revenue-driving channel.<\/li>\n<li><strong>Need for optimization<\/strong>: With high potential comes competition. To capitalize, you\u2019ll need clean lists, good segmentation, personalized content, and optimized flows.<\/li>\n<\/ul>\n<hr \/>\n<h2><span class=\"ez-toc-section\" id=\"_Actionable_Takeaways_for_Marketers\"><\/span>\u00a0Actionable Takeaways for Marketers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Build and segment your email list: Ensure you\u2019re targeting engaged subscribers (higher chance to convert).<\/li>\n<li>Use automated and triggered emails: Welcome flows, cart-abandonment emails, post-purchase upsells perform especially well.<\/li>\n<li>Measure purchase-attribution: Track how many purchases come directly from email messages (not just opens\/clicks).<\/li>\n<li>Optimize content and timing: With many consumers purchasing via email, your creative, offer, and timing matter more than ever.<\/li>\n<li>Focus on list health and relevance: Irrelevant emails can lead to unsubscribes and lower conversion, reducing your high potential.<\/li>\n<li>Leverage ROI benchmarks: Use the ~$36 per $1 spent figure as a baseline benchmark\u2014but strive to beat it through optimization.<\/li>\n<\/ul>\n<hr \/>\n<p>&nbsp;<\/li>\n<\/ul>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>s. \u00a0What the Data Shows Several recent industry surveys and benchmarks support this assertion: According to a report from Campaign Monitor, 52% of consumers have&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[270,90],"tags":[],"class_list":["post-17243","post","type-post","status-publish","format-standard","hentry","category-digital-marketing","category-news-update"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Over half of consumers report making purchases from marketing emails in the past year, confirming email\u2019s high ROI. - Lite14 Tools &amp; 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