{"id":1007,"date":"2021-11-05T10:58:28","date_gmt":"2021-11-05T10:58:28","guid":{"rendered":"https:\/\/lite14.net\/blog\/?p=1007"},"modified":"2022-06-17T04:48:28","modified_gmt":"2022-06-17T04:48:28","slug":"how-to-read-email-marketing-body-language","status":"publish","type":"post","link":"https:\/\/lite14.net\/blog\/2021\/11\/05\/how-to-read-email-marketing-body-language\/","title":{"rendered":"How to Read Email Marketing Body Language"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/th.bing.com\/th\/id\/R.5e49fbd625ae698b1a0bf1d106f0197d?rik=fY8t9fVmm2dslw&amp;pid=ImgRaw&amp;r=0\" alt=\"See the source image\" \/><\/p>\n<p>The best salespeople watch for customer buying cues. If there are no buy signals, they move on. Intensely motivated to close deals quickly, they recognize that timing issues can arise.<\/p>\n<p>By giving their prospects space and following up later, they build trust, rapport, and eventually close the deal. A good salesperson can read customers\/prospects and use timing to their advantage.<\/p>\n<p>What of email marketers? Not so much. Despite having increasingly complex subscriber data, many marketers still treat all subscribers equally.<\/p>\n<p>Don&#8217;t lull your clients! Do you keep talking until someone falls asleep? No? Many email marketers do exactly that.<\/p>\n<p>Previously, this was forgiven. Marketers couldn&#8217;t always tell how people responded to their ads. The \u201cMad Men\u201d of Madison Avenue crafted campaigns over whiskey and cocktails. Marketers could then SELL a campaign that mattered.<\/p>\n<p>Things have changed. Email open\/click and read time data are available on an individual level in 2021 and beyond, and smart marketers are using this data to make their email programs responsive.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/lite14.net\/blog\/2021\/11\/05\/how-to-read-email-marketing-body-language\/#Email_Deliverability_Basics\" >Email Deliverability Basics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/lite14.net\/blog\/2021\/11\/05\/how-to-read-email-marketing-body-language\/#Construct_an_Email_Marketing_Program_that_is_responsive\" >Construct an Email Marketing Program that is responsive<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/lite14.net\/blog\/2021\/11\/05\/how-to-read-email-marketing-body-language\/#Customization_of_Engagement_Levels\" >Customization of Engagement Levels<\/a><\/li><\/ul><\/nav><\/div>\n<h4><span class=\"ez-toc-section\" id=\"Email_Deliverability_Basics\"><\/span>Email Deliverability Basics<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Especially obnoxious salespeople have trouble booking appointments. Mailings to people who never open or click can end up in spam folders, even for people who engage frequently.<\/p>\n<p>Many marketers believe that a 20% open rate means subscribers are opening every fifth email. Some of their subscribers open every email, others only open a few, and still others have fallen asleep and haven&#8217;t engaged in months. Those disengaged will eventually tarnish your \u201csender reputation.\u201d<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Construct_an_Email_Marketing_Program_that_is_responsive\"><\/span>Construct an Email Marketing Program that is responsive<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Your marketing automation platform already has all the data you need. Just put it to use. So let us begin.<\/p>\n<p>The first step to a responsive email program is segmenting your audience by engagement. However, let&#8217;s look at how to do it manually.<\/p>\n<ol>\n<li>Determine the average monthly email volume for your subscribers. Also include your blog notifications and channels. Assume you send 10 emails per month, or 2\u20133 per week.<\/li>\n<li>Get a list of all your subscribers who haven&#8217;t opened your last 60 emails (roughly six months). We&#8217;ll call them &#8220;disengaged.&#8221;<\/li>\n<li>Set up a list of subscribers who haven&#8217;t opened an email in four months but have in the last six months. This segment is low engagement.<\/li>\n<li>In the last 15 emails, or a month and a half, create a list of subscribers who opened emails. That means \u201cmoderate engagement.\u201d<\/li>\n<li>Create a segment for \u201chighly engaged\u201d subscribers who have opened an email in the past month.<\/li>\n<\/ol>\n<p>If your emails contain a lot of links or CTAs, you can use clicks instead of opens.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Customization_of_Engagement_Levels\"><\/span>Customization of Engagement Levels<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Now that you know your audience&#8217;s digital body language, you can engage with them differently.<\/p>\n<p>For disengaged email addresses, you can simply lower your email cadence or run a re-engagement campaign. You could also try sending their emails at a time when they have previously opened or clicked on your emails.<\/p>\n<p>Consider reducing your low engagement subscribers&#8217; email frequency to once or twice a month. You can reduce the frequency of emails to once a week for moderate engagement and once a month for high engagement. Your strategy should be guided by your brand&#8217;s goals and A\/B testing.<\/p>\n<p>Despite sending less email, your total clicks\/opens are likely to remain stable or even increase over time. Remember that most people who are receiving less email weren&#8217;t opening it to begin with! Your customers will thank you for reading their digital body language, and your email deliverability will improve as well.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The best salespeople watch for customer buying cues. If there are no buy signals, they move on. Intensely motivated to close deals quickly, they recognize&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14,17,1],"tags":[],"class_list":["post-1007","post","type-post","status-publish","format-standard","hentry","category-a-b-testing","category-email-marketing","category-tech-how-to"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Read Email Marketing Body Language - Lite14 Tools &amp; Blog<\/title>\n<meta name=\"description\" content=\"How to Read Email Marketing Body Language\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lite14.net\/blog\/2021\/11\/05\/how-to-read-email-marketing-body-language\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Read Email Marketing Body Language - Lite14 Tools &amp; 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